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Terms and Conditions

All the programs were developed by Oporto Road Trips. The price of the programs includes transportation, driver and local information service. Oporto Road Trips offers all insurance required by Portuguese law, including passenger insurance.

We are not responsible for any loss or damage (whether personal or moral) or by objects left inside the vehicles. All tours begin at the site previously indicated by the customer, provided the site is in the whereabouts of the city of Porto or Vila Nova de Gaia – if not, it’s the customer’s responsibility to meet the guide in a previously discussed meeting point at one of these locations.

We are not responsible for delays related to bad weather, traffic or mechanical failure. It is the customer’s responsibility to meet the person responsible for the tour, at the right time and place. The delay or lack of attendance is from the responsibility of the customer. Thus, the tour can continue. The tours take place with a minimum of 2 people. Entries in monuments and museums are not included in the prices.

Children up to 4 years old do not pay. Children from 10 years pay the adult price. Cancel refunds will only be made if the client cancels 24 hours before the tour takes place. Any claim must be made in writing.